Features Included:
Access to InfoServ CRM Desktop Application
Access to InfoServ CRM Mobile Application
Access to InfoServ Administrator - license for 2 admin account included
Calendar
Task Management
Reminder
Standardized Client Profile
Custom Client Profile
Knowledge base (FAQ)
Document Management
Ticket Management
Client Communication History
To-Do List
Notes
Custom Contact - including 1 custom contact script from the Gallery
Phone integration - limited to the number of users purchased + 5
E-mail integration - limited to the number of users purchased + 5
Web Chat Integration
Agentless Dialing
E-mail and Document Templates
Custom IVR Script
Bulk E-mails
Campaign Management
Dashboard
Standardized Built-in Reports
Import
Export
Auto Import/Export
5 GB Database Storage
60 GB File Storage
FAQ Support
Ticketing System Support - 15 support tickets included
Live Chat Support